Corbett Consulting Group - PEOPLE TIPS When working with others, try to remember:





	Home PEOPLE TIPS When working with others, try to remember: Remember to use people's names - so they know they have your attention Say hello before you jump to the message, take a breath and smile Look for connection - can you see they understand what you meant? Use language that has worked before "I see what you mean", "these figures tell the story", "based on our research", etc If it's important, write it down. Find a method to capture what you've written Always have a business card, a post-it, a tablet, a pencil with you Take 5 minutes at the end of each phone call to capture the promised action or write down the date. Don't take the next call until you wrap up the current one For every directive you make, offer a choice from at least two options Ask others what they need from you Thank others for their contribution even if they're only doing their job If you must change someone's focus or redirect them, provide a reason Remember the personal details about the people around you Before you respond in haste, take a breath slowly in and slowly out, then reply Dont assume intent - try not to take things personally Embrace the Platinum Rule - find out what other people need and give it to them if you can Last Modified on Apr. 22, 2009
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